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Home » International Shipping & Delivery FAQs

International Shipping & Delivery FAQs

How can I place an order for delivery outside the United States?

If you are interested in purchasing a Savvy Rest product and shipping it internationally, please email our customer service department at info@savvyrest.com. International shipping may be available for your location, but each order must be quoted individually due to varying rates, tariffs, and fees. We are also happy to ship our products directly to a US-based freight forwarder of your choice.

How will I be able to track my order?

After your order is submitted, you will be emailed a tracking link that will enable you to follow your shipment from Savvy Rest until it is delivered.

When will my order ship out?

Mattresses & Bedding

An organic mattress and/or bedding shipment usually leaves Savvy Rest within ten (10) days of the date a completed order is received. While exceptions occur, our production team has an excellent record of meeting Projected Ship Dates. (This date is located below the shipping address on Order Confirmations). 

Note: Pastoral mattresses ship within 4 weeks of the date of order. 

Platform Beds

Savvy Rest natural platform beds usually ship in 1-2 weeks following a completed order. 

Sofas

Organic sofa shipments usually leave Savvy Rest within 4 weeks of the date a completed order is received. 

Note: International orders are not eligible for White Glove Delivery. Please do not choose White Glove Delivery during product selection.

Can I receive my order more quickly?

Rush Processing is not currently available for international orders.

How can I order a custom-sized product?

Custom-sizing is not currently available for international orders.

How will my Savvy Rest order be packaged?

NOTE: INSPECT PRODUCTS FOR ANY SIGN OF DAMAGE AND NOTE EVEN THE SMALLEST OF DETAILS REGARDING THE CONDITION OF THE CARTONS IN WRITING ON THE DELIVERY RECEIPT – NOTIFY SAVVY REST IMMEDIATELY IF THERE IS ANY DAMAGE.

Savvy Rest organic mattresses are bagged in heavy plastic, then packed in strong, reinforced boxes. Casings or accessories may be shipped in smaller boxes; latex boxes measure just under 2’ x 2’ x 3’. Sofas, loveseats, and armchairs arrive wrapped and secured to plastic pallets.  Box contents are labeled on the outside. Generally, mattresses are packaged as follows:

Serenity, Tranquility

Twin/Twin Long — 2 latex boxes + 1 smaller box for casing
Full/Queen — 3 latex boxes + 1 smaller box for casing
King/California King — 3 latex boxes + 1 smaller box for casing

Unity Pillowtop

Twin/Twin Long — 2 latex boxes + + 1 smaller box for casing
Full/Queen — 3 latex boxes + 1 smaller box for casing
King/California King — 4 latex boxes + 1 smaller box for casing

SerenitySpring, TranquilitySpring

Twin/Twin Long — 1 latex box + 1 smaller box for casing + 1 rolled coil unit
Full — 1 latex box with casing  + 1 rolled coil unit
Queen — 1 latex box + 1 smaller box for casing +  2 rolled coil units
King/California King — 1 latex box + 1 smaller box for casing + 2 rolled coil units

Pastoral

Twin/TXL/Full/Queen — 1 box
King/California King — 1 box

Foundations & Earthspring mattress

Twin/TXL — 1 box: 39″ x 81″ x 10″
Full/Queen — 1 box: 61″ x 81″ x 10″
California King foundations — 2 boxes: 39″ x 85″ x 10″

Savvy Baby crib mattress

One size — 1 box: 53″ x 28″ x 7″

Platform Beds

Savvy Rest’s own natural platform beds, the Afton and the Esmont, arrive in several individually-labeled boxes. Simple assembly is necessary; no tools required.

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