Your Savvy Rest pillow will be replaced or repaired at our option, without material cost to you, should it be deemed defective due to faulty workmanship or structural defects, during the specified warranty period below, excluding the specific limitations contained herein. This limited warranty does not cover a normal increase in softness of the pillow with use. It does cover any physical flaw in the product that causes the material to split or crack despite normal usage and proper handling. The removable cover is warranted for three (3) years against faults in materials or workmanship. All warranties contained herein shall not apply if the product or cover has been physically damaged, burned, cut, torn, or is abnormally soiled or unsanitary. This warranty is valid only to the original purchaser of the product.
Non-defective pillows cannot be returned after purchase (whether or not they have been used or removed from packaging) due to sanitation laws. A returned pillow that is deemed not defective will be destroyed or can be returned to customer at customer’s expense. In the event an item needs to be returned to Savvy Rest, that item needs to be shipped to Savvy Rest within ten (10) days of the request.
All shipping costs are the responsibility of the purchaser.
If the product was not purchased directly from Savvy Rest, Inc., you must provide proof of purchase for any warranty claim. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.